Easy appeal
Automation controversy Dealing with experts
One click integration, intelligent appeal, dispute appeal success rate increased by 90%
Our products
What is Easy to appeal?
Intelligent data capture
- Automatically connect your online store and payment account, real-time capture transaction details, logistics records, user behavior and other data
Intelligent generation of evidence chain
- Based on historical dispute manifestations, transaction types, and reasons for disputes, automatically match the optimal combination of evidence (such as order screenshots, IP addresses, and user proof of receipt), and generate a complete evidence package
Our products
Complaint letterAI automatic writing
Multi language template library
- Covering over 3,000 dispute scenarios from card organizations such as Visa and Mastercard, supporting 12 languages including Chinese, English, Spanish, and French
Dynamic optimization logic
- Based on the dispute reason code and the regulatory authority’s preference, AI automatically adjusts the wording and logical structure of the complaint letter, enhancing the credibility and persuasiveness of the complaint
Our advantages
Professional teamDouble review
AI automated analysis
- The system automatically tracks the outcome of appeals, with AI analyzing the reasons for winning/losing, continuously optimizing your risk control strategy
Expert manual review
- Each appeal letter is double-checked by experienced dispute resolution experts to ensure rigorous logic and sufficient evidence
Automated dispute appeal
Why choose us？
Efficiency increased by 90%
Quickly connect your mall and payment system through APIs or plugins
Leading winning rate in the industry
Through the dual mode of data-driven and manual review, the average dispute resolution success rate exceeds 75%
Compliance assurance
Strictly adhering to international standards such as PCI-DSS and GDPR, we ensure data privacy and transaction security
Applicable scenarios for appeal
High frequency controversial category
High risk areas such as virtual goods, luxury goods, and electronic products
Cross border business pain points
Delay in appeals due to language barriers and time differences
Growth-stage Operational Demands
A medium-sized e-commerce and platform that handles over 100 disputed orders on a daily basis
Three step minimalist access
Authorized Connection
Quickly connect your mall and payment system through APIs or plugins
Rule Configuration
Set Automated Handling Thresholds and Rules
Feedback Notification
The system automatically handles disputes and pushes progress notifications at critical nodes.