Cross Border Search | Returns Problem Brand Losses Expected to Reach $30 Billion by 2025

1. Brand losses from returns projected to reach $30 billion by 2025

2. Amazon’s Million Dollar Chinese Sellers Surge 55 Percent

3. Shopify Flow adds more workflow templates

4. eBay extends time limit for buyers to cancel orders

5. TikTok Shop Malaysia’s local store adjusts penalty point policy for delayed shipment rate

6. Shopee Adjust the standard of delayed shipment rate next month

7. Lazada Indonesia partners with BOTI to enhance delivery capabilities

8. New bill introduced in the United States Senate to strengthen e-commerce import scrutiny

9. Niche Hanbok market triggers business opportunity, earning $60,000 in one hour

10. The Indian cosmetics industry is rapidly emerging

Losses for brands with return issues are expected to be as high as $30 billion by 2025

E-commerce platforms are facing return rates of up to 40% and brands are expected to lose up to $20 to $30 billion in revenue by 2025 due to returns.

Research shows that around 17.6 of all e-commerce orders % Will be returned, fashion and footwear categories such as the return rate is even as high 30-35%. Data shows that in the apparel and footwear sector, more than 40% of products are returned due to misfit in sizing.

Amazon’s million-dollar Chinese sellers surge 55 percent

The scale of China’s cross-border e-commerce grew 10.5 year-on-year in the first half of 2024 %，The growth rate was 4.4 percentage points higher than the overall foreign trade. In the past two years, the number of Chinese sellers with more than $1 million in sales on Amazon has grown by nearly 55 percent.

Shopify Flow Adds More Workflow Templates

Shopify Flow has recently updated its case template library with a variety of case templates to meet merchants’ daily use scenarios.

Merchants can automate their workflow by editing the desired workflow template directly in the Shopify backend. Workflow templates can also be customized by adding tags, meta fields, fulfillment, B2B, Slack, Google Forms and more.

eBay Extends Time Limit for Buyer Order Cancellations

eBay has announced that it will streamline the order cancellation process by allowing buyers to request a cancellation on their own before the item is shipped.

It is understood that eBay canceled the original 1 hour limit, buyers in the seller has not yet been shipped can use the “cancel order” button to cancel the operation, and when the order is marked as shipped, you can no longer access the cancel order request process.

Also, sellers will have 3 days to accept or reject the request, and failure to do so will result in automatic rejection of the request after 3 days. The policy will go into effect on August 28th.

TikTok Shop Malaysia’s Local Store Adjusts Penalty Points Policy for Delayed Shipping Rate

According to TikTok Shop Malaysia’s local store, effective September 2, 2024, the platform has adjusted its penalty point policy related to Late Delivery Rate (LDR).

To ensure a quality user experience, sellers should aim to keep their LDR below 4%. If a seller fails to meet this goal, they may face order volume restrictions and penalty points for non-compliance.

Shopee to adjust late shipment rate standards next month

According to Taiwan Shopee, the news since September 23, 2024, in order to encourage sellers to maintain good store operations, delayed shipment rate of 10 %标准将限缩至5%, sellers need to pay more attention to the store shipment status.

It is reported that the delayed shipment rate is calculated as “the number of orders that were delayed in the past 7 days, what percentage of the total number of orders shipped”, i.e., sellers shipping orders within the period of September 16, 2024 to September 22, 2024 must maintain a delayed shipment rate of <5%, in order not to be included in the system on September 23, 2024 in the scoring.

Lazada Indonesia Partners with BOTI to Boost Delivery Capabilities

According to the Association of Indonesian Internet Service Providers (APJII), most of Indonesia’s Internet users (222.5 million) come from Java (57.82 %），其次是苏门答腊地区（20.69% ) and its surrounding areas. To accommodate the growth of online consumers, Lazada Indonesia continues to work with local logistics companies in Sumatra to enhance delivery capabilities, including deepening its partnership with BOTI.

U.S. Senate Introduces New Bill to Strengthen E-Commerce Import Scrutiny

The U.S. Senate is pushing a bill to increase scrutiny of e-commerce imports and crack down on illegal and counterfeit goods. The bill would restrict the importation of certain goods under the duty-free policy of less than $800 and streamline the seizure process for illegal goods.

Niche Hanbok Market Sparks Business Opportunity, Earning $60,000 in 1 Hour

Driven by the “national trend”, Chinese dress culture has gone global through social media, and the brand NewMoonDance has seized on this craze, attracting fans through social media, with its independent website generating up to $60,000 in revenue in an hour.

The Indian cosmetics industry is rapidly emerging

The Indian cosmetics industry is rapidly emerging, especially for the Generation Z (12 to 24 year olds) market.

Brands such as SUGAR and Mamaearth have launched makeup and skincare products targeting young consumers, capitalizing on the social media-influenced trend of young people pursuing fashion trends.

However, brands need to continue to innovate and maintain user retention to stand out in a competitive market. The Indian cosmetics and beauty industry is expected to continue to grow, with the teenage market emerging as a key driver.