Trusted among the most authoritative and best digital brands
"Easy Complaint"
Assist in writing customer complaint responses online in real time, and obtain wintranx browser plug-ins
A must-have tool for cross-border e-commerce operations! One-click accurate translation, intelligent reminder of professional reply suggestions, automatic generation of complaint reply emails, rich email templates and case library resources, and more cutting-edge tools and practical strategies for account and fund security.
The essential risk control tool for cross-border sellers
Backed by global big data-driven, AI intelligent learning system to continuously optimize your customer complaint handling advice and risk control solutions
Shop Check
- Tort Risk
- associated risk
- Violation of Link Creation Policy
Customer Complaint
- Intellectual property complaint
- logistic issue
- Discrepancy of description
Grievance Service
- Amazon/Shopify/Tiktok
- Paypal / Stripe
- Visa / MasterCard
Unblock Account
- Platform account
- Receiving account
- Fund unfreeze
Covering global mainstream e-commerce platforms and payment methods
With 15 years of deep cultivation in the industry, Wintranx’s business risk control system has helped tens of thousands of cross-border merchants and financial institutions to avoid losses and recover losses!
Cross-border transaction risk control solutions for large e-commerce and small and medium-sized financial institutions
Master the global risk data trends, build a cross-border transaction risk control center, intelligently monitor transaction quality in an all-round way, eliminate fraud, prevent chargebacks, and ensure the safety and reliability of every transaction.
Surprises after using Wintranx
We have an order rejection rate of over 10%. This is a costly concern and one that is difficult to resolve. However, we have built up our confidence in Wintranx through our ongoing cooperation with their dispute handling process. Their customer service ladies have always followed up in real time and kept abreast of order disputes. Their service has been very friendly and the vast majority of transaction disputes have been successfully resolved. Now, our rejection rate has dropped to less than 1%. We truly appreciate their dedication and efforts! They have made a great contribution to our problem solving!
Our PayPal account was suddenly blocked, and we felt very desperate about this unexpected situation. What was even more disappointing for us was that the funds of more than one million dollars in our account were also frozen, which made us feel very disturbed. However, fortunately, we came across a very reliable team in Wintranx. They showed an incredible level of professionalism and helped us to unblock our account and recover the entire amount. We give them a perfect rating for their service because they really do deliver 100% satisfaction. Thank you Wintranx team for a great job!
intranx's anti-fraud products have been a tremendous help to our operations team, allowing us to better manage our customers and orders. These products have greatly improved the quality and success of our store's transactions, allowing us to more accurately identify and address potential fraud, protecting our profits and business. Our choice and trust in these products has been invaluable. Thanks to the Wintranx team for providing us with such a great solution!
The professional who understands cross-border e-commerce best
Risk control services at your fingertips
Focus on cross-border transactions, account appeals, fund freezing, customer complaint handling and other risk control and security research and development + operation, escort for Chinese cross-border sellers to go overseas safely.
190
countries covered
2000+
recover the lost amount
2.7w+
Violating links found and removed
3.8k+
Number of disputes handled
3.2w+
Avoid fraudulent transactions
286+
Account case handled successfully
