Cross-border E-commerce Solutions
Wintranx integrates global advantageous resources to provide convenient, efficient and safe one-stop solutions for Chinese cross-border sellers’ overseas needs and pain points.
Pain Points
It is not clear if the independent shop has violated the rules
Buyer masturbates wool, malicious fraud cannot be handled
Unprofessional handling of customer complaints leads to escalating problems and prolonging the settlement cycle
The receiving account is restricted, blocked, and funds are frozen
Plan Advantage
AI machine learning and intelligent risk management system
Support Ecommerce website construction and payment integration
Browser plugin extension for easy access and real time monitoring
Well known Ecommerce platforms and acquirers compliance polices
Crossborder Ecommerce experts and overseas lawyer team
Related Products
Store Inspection
An in-depth understanding of the operation status of the store /listing and the problems will facilitate the sellers to make corresponding adjustments to the case and avoid unnecessary risks and losses.
Dispute Service
Assist in writing customer complaint reply content online in real time so that receive customer dispute and platform emails, get professional solution and automatically generate reply content.
Appeal Service
Provide a complete appeal service for all kinds of dispute cases on the platform/receiving bank, including order dispute, customer complaint dispute, rights and interests limited appeal, etc.
Account Release
Release and appeal the blocked or restricted e-commerce platforms or payment accounts, and provide the best appeal plan according to different reasons for blocking accounts. Recover the frozen funds to recover losses for businesses.
Express Refund Tool
The Express Refund Tool is the go-to option for sellers with orders under $25. Can help improve store performance, such as ODR, Chargeback Claims, order cancellation rate, return dissatisfaction rate and other issues.