Risk control SHIELD | Paypal freezes seller accounts on a large scale again, risk control compliance is the lifeline of cross-border e-commerce

Recently, a total of 49 PayPal accounts have been deducted from a Shenzhen cross-border sale, with a total of nearly 70 million yuan deducted, causing an uproar in the cross-border e-commerce industry.

According to industry sources, the PayPal account of the independent website seller has been blocked, and the incident of freezing funds has been reported since September last year. In March and June of this year, two large-scale accounts were frozen and cleared. The first round mainly involved top sellers, while the second round involved more small and medium-sized sellers. According to incomplete statistics, the funds currently frozen and cleared by PayPal in China may have exceeded 1 billion yuan.

According to a cross-border seller, before his PayPal account was cleared, he did not receive any clearing warning and specific reasons for the violation. No matter whether you call or send an email to appeal, you will get the same answer as PayPal – “violating PayPal’s fair use rules” .

PayPal’s reply to this: PayPal has various online and offline communication channels and feedback processes. If merchants have any questions or objections to their PayPal accounts, they can contact PayPal through these channels in a timely manner or file an appeal.

The ripples of Amazon’s title have not disappeared

PayPal’s zero wave is back

PayPal is a foreign payment platform whose business scope has spread all over the world and is one of the most popular payment methods in the European and American markets. According to the company’s first quarter financial report this year, its total global active accounts reached 429 million.

It can be seen from the aforementioned PayPal reply that the large-scale freezing and clearing of independent website seller accounts are intended to promote compliance , and the key role of risk control in the survival and development of independent website sellers is increasingly apparent.

The topic of risk control and compliance has become a commonplace. Since the Amazon bans last year, the compliance awareness of cross-border e-commerce companies has been greatly improved, but it is undeniable that this is still a major pain point in the industry.

Most of the sellers in China’s cross-border e-commerce industry still operate in the distribution mode, and most of them are small and medium-sized sellers. Under the circumstance of extreme cost reduction, although they have compliance awareness, funds and actions are not so easy to keep up . In addition to the impact of the global epidemic, logistics will lag, and the customer complaint rate and return rate will inevitably increase.

The independent right of independent stations is relatively large, and the initiative of user registration and product management is in the hands of sellers, but many sellers do not have a deep understanding of overseas laws and regulations, so problems such as fraud, intellectual property infringement, and unfair competition at low prices are frequent. This led to PayPal freezing and clearing accounts on a large scale.

The independent right of independent stations is relatively large, and the initiative of user registration and product management is in the hands of sellers, but many sellers do not have a deep understanding of overseas laws and regulations, so problems such as fraud, intellectual property infringement, and unfair competition at low prices are frequent. This led to PayPal freezing and clearing accounts on a large scale.

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