Senior customer complaint handling expert team
Familiar with the card group and the bank’s internal dispute resolution regulations and standard procedures,
High success rate in dispute resolution
Common customer complaints
suspected fraud
product quality
Logistics delay
Infringement Policy
suspected fraud
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suspected fraud
Card theft fraud, impersonation fraud, chargeback fraud, friendly fraud, swipe fraud, HRN fraud
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product quality
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product quality
The product does not meet the description, the goods are not on the board, second-hand goods, high negative reviews, authenticity (for sale)
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Logistics delay
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Logistics delay
High late delivery rate, logistics delay claims, limited self-delivery rights on the platform, AZ claims
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Infringement Policy
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infringement, policy
Product Detail Page PDP, Intellectual Property, Merged Variant Issues, Suspected Contraband
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Our advantage
AI Marchine Learning intelligent optimization system for global risk control strategy
Familiar with the risk control compliance requirements of major platforms and payment companies
Full-stack risk control solution to protect every money of merchants
Risk control applications cover major mainstream websites and e-commerce platforms, seamlessly connecting
Outcome-Based Pricing
Zero upfront cost, pay by outcome
High success rate
fee based
20%
Lost for you
- 100% automated chargeback management
- 100% No setup fee, monthly fee
- Cutting-edge technology, second-level response
you will get
- Extremely fast API integration
- Fraud Solutions
- Subscribe to Industry News
- Exclusive customer complaint consultant
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- Exclusive risk control consultant full service
- Customized solutions
- 24/7 Response Issues are resolved at any time
